The Site Shed | Systems, Strategy and Growth for Tradies and Contractors
The Site Shed is a global podcast for tradies and contractors who want clearer systems, stronger strategy, and steadier business growth. Each episode is designed to educate and inform around the topics that matter most in running and scaling a modern trade business.
Hosted by former plumber and digital agency owner Matt Jones, the podcast dives into real-world conversations on marketing, operations, apprenticeships, technology, hiring, leadership, finance, and more, all tailored to the trades and construction industry.
You’ll hear practical insights, honest lessons, and expert perspectives from across the globe.
Whether you work as a tradie, contractor, builder, electrician, landscaper, or run any service-based business, you’ll find ideas and experiences you can put into action straight away.
If you're ready to work smarter, not harder, The Site Shed gives you the tools, frameworks, and viewpoints to help your business move forward with confidence.
The Site Shed | Systems, Strategy and Growth for Tradies and Contractors
Stop Wasting Good Leads With a Poor Sales Process | ft. Ben Wright | Ep. 495
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🫱🏻🫲🏼 Book a Free Strategy Call with Tradie Web Guys: https://tradie.wiki/tssyt
How many good leads are slipping through the cracks in your trade business because of a weak sales process?
In Episode 495 of The Site Shed, Matt Jones sits down with Ben Wright to unpack why so many trade businesses waste perfectly viable leads through a weak sales process.
From slow response times and poor follow-up to inconsistent quotes and missed opportunities on site, this episode digs into the practical gaps that quietly kill conversions and how you can correct them.
Key chapters
00:00 - Introduction
00:44 - Welcome Guest Ben Wright
03:12 - Building Trust through Content
08:22 - First Impressions and Presentation
11:30 - Analyzing the Sales Process
14:41 - The Sales Success Framework
18:52 - Lifetime Value and ROI
25:24 - Avoiding Fat Cat Syndrome
32:05 - Scaling Beyond Referrals
34:14 - Allocating Budget for Marketing
38:32 - Small Changes, Large Impact
42:55 - Optimizing the Customer Journey
46:42 - Training Teams for Upselling
53:21 - Embracing Change and AI
01:00:08 - The Importance of Coaching
📲 Watch On YouTube! https://youtu.be/wOPk8k22eJI
Links mentioned in this episode:
Stronger Sales Teams: https://www.strongersalesteams.com
Connect With Ben Wright:
Website: https://www.strongersalesteams.com
Instagram: https://www.instagram.com/strongersalesteams
Facebook: https://www.facebook.com/profile.php?id=100092201545034
Linkedin: https://www.linkedin.com/in/coachbenwright/
Podcast: https://open.spotify.com/show/0503Mx6cuIKdgW9qaUvmSf?si=c2918891d2ec4cb0
CONNECT WITH THE TRADIE WEB GUYS!
Website: https://www.tradiewebguys.com.au/
YouTube: https://www.youtube.com/@TradieWebGuysOfficial?sub_confirmation=1
Facebook: https://www.facebook.com/TradieWebGuysOfficial
Instagram: https://www.instagram.com/tradiewebguys/
LinkedIn: https://au.linkedin.com/company/tradie-web-guys
Matt’s LinkedIn: https://www.linkedin.com/in/iamthemattj/
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Your Next Step:
Join Tradie Academy, our free community packed with templates, checklists, and resources shared by podcast guests, coaches, and successful tradies.
👉 Join free and grab your next growth tool here: https://tradie.wiki/pod
Follow The Site Shed:
- Facebook: The Site Shed
- Instagram: @thesiteshed
- LinkedIn: Matt Jones
- Website: thesiteshed.com
- YouTube: @TheSiteShed
If you enjoyed this podcast and the series, please take 5 minutes to leave us a review:
⭐ https://lovethepodcast.com/TheSiteShed
Love the audio version of this podcast? Subscribe to the link below:
⭐ https://followthepodcast.com/TheSiteShed
